View our COVID-19 Response Plan.
We want you to stay informed.
Your loved one’s health should always be at your fingertips.
This is why we offer Connected Care Center. We provide all of our residents and their family members free access to an online health portal. With the guardian’s and/or resident’s permission you can request access and view daily updates on your loved ones care, health, and wellness.
How to Create Your Account:
Request an invitation to create your account.
Check your email for your registration link.
You will receive an email from Connected Care Center with a link to create your free account.
Login here and view your loved one’s real-time health information from anywhere.
You will have regular, transparent access to your loved one’s health status like blood pressure and pulse.
What is Connected Care Center?
Full Transparency and Access to Your Loved One’s Care
See all of their health information at glance in real-time from anywhere.
Resident Physicians and Contact Information
Frequently Asked Questions
Can I see more than one resident’s information?
Absolutely. All you need is one login and you will be able to see multiple residents. Request access here.
What can you see in the portal?
- Blood Pressure
- Current Prescriptions
- Current Medications
- Resident Physicians and Contact Information
- Vital Signs
- Care Plans
- Physician Information
How do I gain access?
How do I get an account?
To create an account, contact the facility where the stay occurred and ask if they are using Connected Care Center. If they are then they will be able to register your account.
Is there a cost?
How do I log in?
You can log into Connected Care Center by clicking the log in button found at the top of the home page.
What information is available?
Is Connected Care Center secure?
The health information shown is not correct. What should I do?
The information in Connected Care Center comes directly from your healthcare providers. If you think something does not look right, please contact the health provider organization directly.
Request to Register
Customer Care Line
Our skilled care team continually seeks ways to improve the quality of care we offer our residents. As a resident or family member, please feel free to contact our customer care line at any time to express concerns, offer advice, or seek assistance with a problem you may have. Your call can be anonymous, and all concerns are reviewed by our customer care team and followed-up on.
Long-Term Care Ombudsman
A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number 1-800-252-2412.